Powerful Experience to Transform Your Business
Discover tools that make social media management simple and efficient.
Brand Awareness
Develop a distinct brand personality and voice to make your brand memorable and recognizable.
Audience Engagement
We focus on sharing contents that resonates with your audience's interests and needs.
Generate Leads
We track lead interactions, manage the sales pipeline, and personalize communications.
Live Chat Agent
Live chat provides instant support, reducing wait times and boosting customer satisfaction.
social media management Planner
Enhance TicketGo with add-ons for better social media management and workflow.
Improve Your Customer Experience. Take Your Business To The Next Level.
Manage Your Support Tickets On The Go…
With TicketGo, you can manage all your support tickets and agents in one place. With a live view of all your tickets and agents in one intuitive dashboard, you'll have all the information you need to quickly resolve customer queries - without lifting a finger.
Try TicketGo DemoCreate an enjoyable experience that helps you get more leads and grows your business.
Do you know the best way to get more leads and grow your business? Make sure your clients have a great experience with your business. That's where TicketGo comes in. TicketGo was designed to make it easy for you and your team to help your clients. It helps you provide customer service that makes it easy for clients to trust your business.
Get ‘more’ out of your customer service with a social media management system designed for happiness.
You can't be there every time your customers need your help. Yet, when they ask for support, they want a quick, enjoyable experience. TicketGo helps you let your clients know that you’re ALWAYS listening to their needs and getting to the bottom of their problems. With TicketGo, your customers can easily create tickets and get their problems resolved by your agents in record time.
Create a Memorable Customer Experience.
Create a quick and easy ticket generation process
TicketGo makes creating tickets fun and simple for your clients. Your clients can select their query from a list of FAQs, fill the simplified form, attach files, submit, and receive a unique ticket ID - In a matter of seconds!
Communicate with your customers seamlessly
Keeping in touch with your clients just got a whole lot easier. TicketGo allows your clients to chat with your agents in real time, and get swift answers to their requests. They can even activate push notifications to stay on top of new updates.
Make it easy for clients to follow up on their tickets
TicketGo makes it fast and easy for your clients to keep track of their tickets. Your customers can easily find the tickets they created, by using the ticket's unique ID as reference.
Show Your Customers How Much You Care About Them.
What People Are Saying About TicketGo.
Our clients are at the heart of everything we do. Here’s what they have to say about their experience with our solutions.
Simplify Your Support Ticket System And Do More In Less Time
Transform Your Tedious Support Ticket System Into A Delightful Customer Experience.
social media management
Get a list of all generated tickets and manage them with ease. Access unique ticket IDs, subjects, statuses, and other important information. Select a ticket and modify its status or add a new response - all with a simple click.
All-in-one Dashboard
Use an effective dashboard to access the statistics of all your tickets and agents. View a monthly support ticket chart, get a graphical presentation of all ticket categories, and stay on top of your support ticket system.
Create Knowledge Base
Reduce the inflow of support requests by providing answers to common problems ahead of time. Use TicketGo to create a detailed list of Frequently Asked Questions for your clients to view before generating a ticket.
Add Agents
Answer your customers' questions quickly, even when you're busy on other tasks. Add new agents to resolve your clients' tickets. Added agents can view all generated tickets and respond to them in place of you and your team.
Manage Ticket Categories
Make managing generated tickets easier by grouping them into categories of different colours. Clients can view a list of categories,and generate a ticket under the ones that match their problems.
Add Notes To Tickets
Keep track of ticket progress by adding personal notes to them. Use the personal notes module to create and add notes to each ticket as necessary. This makes it easier for you and your team to follow up on queries.
Create FAQs
Reduce the inflow of support requests by providing answers to common problems ahead of time. Use TicketGo to create a detailed list of Frequently Asked Questions for your clients to view before generating a ticket.
Search For Tickets
TicketGo makes it super fast and easy for your clients to keep an eye on their tickets. With the search ticket feature, your customers can easily find the ticket they created by using the ticket's unique ID as reference.
Modify Site Settings
Modify the settings on your site to match your preferences. You can add a logo and pick a default language. Set your mail usernames, passwords, and encryption. Modify your mail drivers, posts, and hosts - as often as you like.
Email Notifications
Never have to worry about leaving your clients behind again! TicketGo sends an automated email notification to your clients every time you, your team, or your agents respond to their tickets.
Generate Tickets
Creating a support ticket has never been this easy. With TicketGo , your clients can select their query from a list of FAQs, attach files to it, create their ticket, and receive a unique ticket ID.
Custom Ticket Form
TicketGo makes creating tickets fun and simple for your clients. The custom ticket form simplifies the process of answering questions and creating a query. It allows your clients to fill simple fields and upload files without hassle.
Live Chat
Keeping in touch with your clients just got a whole lot easier. With the chat module, your clients can chat with your agents in real time, and get their requests sorted quickly. They can even activate push notifications and stay on top of new updates.
social media management
Get a list of all generated tickets and manage them with ease. Access unique ticket IDs, subjects, statuses, and other important information. Select a ticket and modify its status or add a new response - all with a simple click.
All-in-one Dashboard
Use an effective dashboard to access the statistics of all your tickets and agents. View a monthly support ticket chart, get a graphical presentation of all ticket categories, and stay on top of your support ticket system.
Create Knowledge Base
Reduce the inflow of support requests by providing answers to common problems ahead of time. Use TicketGo to create a detailed list of Frequently Asked Questions for your clients to view before generating a ticket.
Add Agents
Answer your customers' questions quickly, even when you're busy on other tasks. Add new agents to resolve your clients' tickets. Added agents can view all generated tickets and respond to them in place of you and your team.
Manage Ticket Categories
Make managing generated tickets easier by grouping them into categories of different colours. Clients can view a list of categories,and generate a ticket under the ones that match their problems.
Add Notes To Tickets
Keep track of ticket progress by adding personal notes to them. Use the personal notes module to create and add notes to each ticket as necessary. This makes it easier for you and your team to follow up on queries.
Create FAQs
Reduce the inflow of support requests by providing answers to common problems ahead of time. Use TicketGo to create a detailed list of Frequently Asked Questions for your clients to view before generating a ticket.
Search For Tickets
TicketGo makes it super fast and easy for your clients to keep an eye on their tickets. With the search ticket feature, your customers can easily find the ticket they created by using the ticket's unique ID as reference.
Modify Site Settings
Modify the settings on your site to match your preferences. You can add a logo and pick a default language. Set your mail usernames, passwords, and encryption. Modify your mail drivers, posts, and hosts - as often as you like.
Email Notifications
Never have to worry about leaving your clients behind again! TicketGo sends an automated email notification to your clients every time you, your team, or your agents respond to their tickets.
Generate Tickets
Creating a support ticket has never been this easy. With TicketGo , your clients can select their query from a list of FAQs, attach files to it, create their ticket, and receive a unique ticket ID.
Custom Ticket Form
TicketGo makes creating tickets fun and simple for your clients. The custom ticket form simplifies the process of answering questions and creating a query. It allows your clients to fill simple fields and upload files without hassle.
Live Chat
Keeping in touch with your clients just got a whole lot easier. With the chat module, your clients can chat with your agents in real time, and get their requests sorted quickly. They can even activate push notifications and stay on top of new updates.
Want an easy way to manage your business? Check Our List Of Solutions
You just need to sit back and see your problems solved, business operations accelerated, and team productivity boosted.
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